I cannot for the life of me figure out how this place gets so many four and five star reviews. This was hands down the worst hotel I've had the... read more misfortune of staying at, possibly ever, for multiple reasons: The management - We traveled all over Albania and experienced fantastic customer service everywhere...except here. Everyone acted like we were bothering them with basic questions like "can we check in" and "how do we book a rafting excursion". Oftentimes the reception counter isn't staffed at all, in which case you have to ask one of the wait staff to find the reception person which also (unsurprisingly) annoys them greatly. The accomodation - unless you are paying for their most expensive rooms, you are not in the castle. Instead you are situation in a crap shack above the parking lot that's reminiscent of a seedy motel in a 70s slasher film. The wood was peeling off the wall and the toilet moved when you sat down on it. The beds were also some of the worst we've slept on in years. The food - reminiscent of camp or cafeteria food you get in the US, and way more expensive that the delicious food you can get down in Berat's city center. The location - if you don't have a car it's a mile long trek up/down a steep hill and it's hard to get a taxi up there. Please please ignore the... I cannot for the life of me figure out how this place gets so many four and five star reviews. This was hands down the worst hotel I've had the misfortune of staying at, possibly ever, for multiple reasons:

The management - We traveled all over Albania and experienced fantastic customer service everywhere...except here. Everyone acted like we were bothering them with basic questions like "can we check in" and "how do we book a rafting excursion". Oftentimes the reception counter isn't staffed at all, in which case you have to ask one of the wait staff to find the reception person which also (unsurprisingly) annoys them greatly.

The accomodation - unless you are paying for their most expensive rooms, you are not in the castle. Instead you are situation in a crap shack above the parking lot that's reminiscent of a seedy motel in a 70s slasher film. The wood was peeling off the wall and the toilet moved when you sat down on it. The beds were also some of the worst we've slept on in years.

The food - reminiscent of camp or cafeteria food you get in the US, and way more expensive that the delicious food you can get down in Berat's city center.

The location - if you don't have a car it's a mile long trek up/down a steep hill and it's hard to get a taxi up there.

Please please ignore the YouTubers that are raving about this place because they clearly had their room comped and spend your money elsewhere. More

  Pleasant  - Stayed here for 2 nights. And overall pleasant stay. The place is neat, clean on top of the hill overlooking the lovely city of Berat. The owner Alma is... read more very welcoming and gives the place a warm vibe. The staff were very helpful. I also booked the rafting trip through the hotel. I highly recommend for your stay in Berat.

  very good food and service, we liked a lot and we cant wait to be bavk again.
best traditional food, and best views for the city of Berat.
we love... read more the place and it is very calm and relax.

best review so far!

  We stayed at Hotel Castle Park in Berat, because it is The meeting point of all adrenaline-loving adventurers. The hotel belongs to the company that organizes all kinds of fantastic... read more tours in Albania. We have been only rafting in the Osumit canyon with ARG, but they offer so much more!
About the hotel: nice room, good value for the money and the food was absolutely gorgeous.
Would anytime go back for more!

  Excellent experience  - We were at the restaurant. The food was excellent. The Redion server was very polite. The view is breathtaking. the atmosphere is very clean, a unique experience, never had the... read more opportunity to have such a lively atmosphere. if you go to Berat, don't miss castle restaurant.

  I was for a training in Berat city and i choose Castle Park hotel to stay for a couple days.
The recepsionist was very friendly and gave me a beautuful... read more room .The hotel was very clean and confortable.The breakfast was tasty and special because they offer only homemade dishes.Every evening i choose restaurant Castle Park to have dinner as they cook traditional fresh dishes .I would recomande every one this beautiful place in the middle of the pines only 1,5 km from hanging bridge in Gorica old quartier

  We had a wonderful time here and loved the rafting and hiking trips that our host, Alma, organized for us. The breakfast and dinners at the hotel were also outstanding!... read more A great place to base yourself in Berat, especially if you want to take advantage of the surrounding nature.

  Excellent local food, top-notch breakfasts, friendly atmosphere and beautiful location. I hope, I will back here as soon as possible, because I am missing this place and people, to which... read more I owe a very successful holiday!

  Castle Park is a beautiful and peaceful hotel in charming Berat. It is clean, has a nice tradicional decoration and a great view to the mountains. It’s an awesome combination... read more between nature and tradition, also the workers are the best!
Special thanks to: Sila, Tefta, Leda, Olla, Vera, Barije, Dava, Xhoel, Reni, Said, Santi, Bona, Genti, Alma and her family.

  My favourite Hotel in Albania! me and my family had the best time here, the staff is lovely and welcoming! The restaurant has incredibly delicious food and the hotel offers... read more different activities, we did a cooking class, hiking and rafting. It was Amazing!