In a groundbreaking move that marks a significant milestone in Albanian tourism, Castle Park Hotel in Berat has introduced an innovative artificial intelligence system, becoming one of the first hotels in the country to offer practical AI solutions for its guests. This initiative perfectly aligns with the hotel’s commitment to combining traditional Albanian hospitality with modern technology.

The Vision Behind the Innovation

Alma Spathara, Castle Park’s dedicated administrator, has always been passionate about delivering exceptional experiences to guests. “We wanted to find a way to make our guests’ experience even more personalized and seamless,” explains Alma. “By implementing AI technology, we can now offer instant, accurate information while maintaining the warm, personal touch that Castle Park is known for.”

A Smart Assistant at Your Fingertips

The new AI system serves as an intelligent virtual concierge, capable of answering questions about accommodation, local attractions, and Castle Park’s renowned traditional Albanian cuisine. Whether guests want to know about room amenities, traditional dish ingredients, or local cultural experiences, the AI provides immediate, accurate responses 24/7.

Personalized Adventure Planning

One of the most exciting features of the new system is its ability to create customized itineraries. Based on guests’ preferences and interests, the AI can craft personalized adventure plans, suggesting activities from Castle Park’s extensive range of experiences – from rafting in the Osumi Canyon to traditional cooking classes and wine tasting sessions.

Transforming Tourism in Albania

By implementing this AI system, Castle Park is not just enhancing its own services – it’s setting a new standard for tourism in Albania. The technology allows the hotel to maintain its commitment to traditional Albanian hospitality while offering modern conveniences that today’s travelers expect.

The Future of Hospitality

This innovation represents more than just a technological upgrade – it’s a bridge between Albania’s rich cultural heritage and the future of hospitality. Guests can now enjoy the best of both worlds: the warmth of traditional Albanian hospitality enhanced by the efficiency and personalization of artificial intelligence.

Expert Development Team

This revolutionary system was developed under the expertise of Patrick Bonometti, author of “AI for Business” and founder of IA Valley. The training process was enhanced by the valuable input of Vanuza de Oliveira, founder of Genialise, ensuring the system perfectly understands and represents Castle Park’s unique blend of tradition and innovation.

Looking Forward

As Castle Park continues to pioneer this blend of tradition and technology, the hotel remains committed to its core values of authentic hospitality and cultural preservation. The AI system is just the beginning of what promises to be an exciting journey into the future of tourism in Albania.